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Hire us to solve, build your website, register companies, seo, maintenance, etc.
Monthly internet support cannot be used for development, design, coding, installations, domain dispute resolutions or legal processes.
No refunds on accumulated hours at all.
2 Calendar months notice.
- You accumulated 3 hours (e.g. 3 months) of unused support hour that will result in 1 Development hour of R890. Monthly internet support can be converted to Development or Installation hours if the time exceeds the Development or Installation hour fee. An example is
Development hours are used for planning, development, designing, training and deploying of websites, logo's, favicons, metatags, robot files, .htaccess files, search engine optimization, creating of web pages, changes, uploads, facebook pages, youtube channels, google+ pages, webmaster tools, analytics, twitter accounts and pages, sms, and so forth. Including but not limited to email templates, template changes, updates, upgrading of software, e-commerce platforms, mass email systems, website optimization, speed testing, app creation, logo creation, letterheads, business cards, branding, marketing, advertising, page layouts, colours and website launches. Development hours are not for installation or deployment of software, e.g. installing of modules or components. Development hours cannot be exchanged for support, incidents or installation hours or vice versa.
Support hours for advance support remotely via anydesk or skype. It can be any requests to upgrade, update or solving technical issues with your websites, servers, spyware, malware, ransomware or any web related support. This section includes support ticket requests, telephonic support. Support hours are not for installation or deployment of software, e.g. installing or development of modules or components. Support hours cannot be exchanged for development, incidents or installation hours.
Installation of components, modules, plugins, addons, product/service configuration, widgets or any software program to be installed or configured, including but not limited to changes, uploads, downloads of software. Installation hours are not for development/support or incidents. Installation hours cannot be exchanged for support, incidents or development hours or vice versa.