News

All the latest from Instant Web (Pty) Ltd

Sep
10th

Issues with login resolved, Proceeding with integration of Telkom LTE and Instant Web App.

I apologise for the inconvenience caused due to clients that are not able to login, update or topup services since yesterday. This is due to the integration with Telkom to replace CELLC fixed line internet with Telkom fixed line internet as well as the integration of our online app to ensure that you can manage your services with much more ease ... Read More »

May
7th

LIV6 Server maintenance was completed successfully

LIV6 Server maintenance was completed successfully and the issue are resolved with the replacement of the faulty DIMM.

Thank you for your patience in this regards.

May
6th

LIV6 Server maintenance scheduled for 7 May 2019 from 06h00 - 07h00

Take notice that we will perform LIV6 Server maintenance scheduled for 7 May 2019 from 06h00 - 07h00 due to the hardware DIMM Memory slots  gone faulty and cause of some websites loading slower than usual. Please do not perform updates, changes or any web development during this time as you will loose that information. It effects all the ... Read More »

Mar
29th

URGENT NOTICE: Major security upgrades on servers LIV6 and LIV7

Please take notice that I will perform major upgrades on LIV6 server racks which will impact all Living Technologies and Instant Web Clients and LIV7 which will impact all MGT Billing Clients. The billing portal will also be upgraded to the latest version. This will include all websites that is not up to standard with software.  The current ... Read More »

Mar
20th

Load shedding issues

As you well know load shedding is back and is here to stay for a while as per current news articles. Eskom has implemented Stage 4 load shedding this week as they are facing various obstacles to ensure constant, reliable electricity to this country. With the increasing of load shedding at this present time and damages to sub-stations caused ... Read More »

Mar
8th

Chronological run error caused re-issuing of invoices

Due to a fix that has to be done on the payment gateway SnapScan that caused certain chronological tasks not been completed automatically. Once I resolved the issue, the system automatically processed all of these tasks before I could end it, resulting in duplicate invoices issued by Instant Web simultaneously and instantly. I am busy cleaning up ... Read More »

Mar
6th

MTN connectivity problems

MTN has advised they are currently experiencing an issue at JHB NAP Teraco.

MTN Engineers are onsite to restore services. Outbound calls to MTN are not affected as we route those over an alternative link.

MTN clients however are not able to phone certain numbers as a result.

Feb
26th

Huawei B513 & B315 modems are retired

Dear {$client_name} This is a notification that the following modems are retired with immediate effect due to increased pricing and supply issues: Hauwei B513 Huawei B315 and replaced with the following ZTE modems from the 1st of March 2019: Device pricing: MF286: R1800 MF283: R1700 Stocks are limited for distribution on a first come, ... Read More »

Feb
11th

Instant Web TLD's

Kindly take note that planned system maintenance is scheduled to take place on Tuesday, 12 February 2019. The anticipated downtime will be between the hours of 07:00 SAST and 08:00 SAST.The following TLD's EPP service will be affected: .CO.ZA .NET.ZA .ORG.ZA .WEB.ZA .JOBURG .CAPETOWN .DURBAN .AFRICA Please do not hesitate to contact ... Read More »

Oct
24th

Prepaid data now available for phones and devices, expires only in 1 year

It is with great pleasure that I can announce that we now offer prepaid data that is valid for 365 days. The simcards also provision Ultra airtime load which means that when you load R50 airtime you get R150 worth of calls. Take notice that this is a limited offer until the end of this month. Prepaid SimCards with Cell Call facilities and ... Read More »

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