News

All the latest from Instant Web (Pty) Ltd

Mar
1st

Upgrades to MySQL 5.7 in progress: IMPACT SEVERE

IMPACT: ALL SERVERS WILL BE OFF FOR THIS UPGRADE Please take notice that Instant Web are upgrading our MySQL servers to the latest 5.7 version. All services related to email and websites will be severely impacted and down for the remainder of the upgrade. The servers will shut down at 22h00 and will be restored per account basis. You are ... Read More »

Oct
28th

Massive DDOS Attacks and Microsoft Outlook

You may have followed the news last week that South African companies have been under Distributed Denial of Service Attacks. In (very) short perpetrators send such immense amounts of nonsense traffic to a company's servers that it effectively saturates the network bringing things to a standstill. Last week a number of ISPs were targeted. After ... Read More »

Oct
8th

RAIN & CELLC Fixed LTE is down

Due to an issue on our communication API that is down, all networks relying on RAIN and CELLC is down.

We are attending to the issue

Sep
10th

Issues with login resolved, Proceeding with integration of Telkom LTE and Instant Web App.

I apologise for the inconvenience caused due to clients that are not able to login, update or topup services since yesterday. This is due to the integration with Telkom to replace CELLC fixed line internet with Telkom fixed line internet as well as the integration of our online app to ensure that you can manage your services with much more ease ... Read More »

May
7th

LIV6 Server maintenance was completed successfully

LIV6 Server maintenance was completed successfully and the issue are resolved with the replacement of the faulty DIMM.

Thank you for your patience in this regards.

May
6th

LIV6 Server maintenance scheduled for 7 May 2019 from 06h00 - 07h00

Take notice that we will perform LIV6 Server maintenance scheduled for 7 May 2019 from 06h00 - 07h00 due to the hardware DIMM Memory slots  gone faulty and cause of some websites loading slower than usual. Please do not perform updates, changes or any web development during this time as you will loose that information. It effects all the ... Read More »

Mar
29th

URGENT NOTICE: Major security upgrades on servers LIV6 and LIV7

Please take notice that I will perform major upgrades on LIV6 server racks which will impact all Living Technologies and Instant Web Clients and LIV7 which will impact all MGT Billing Clients. The billing portal will also be upgraded to the latest version. This will include all websites that is not up to standard with software.  The current ... Read More »

Mar
20th

Load shedding issues

As you well know load shedding is back and is here to stay for a while as per current news articles. Eskom has implemented Stage 4 load shedding this week as they are facing various obstacles to ensure constant, reliable electricity to this country. With the increasing of load shedding at this present time and damages to sub-stations caused ... Read More »

Mar
8th

Chronological run error caused re-issuing of invoices

Due to a fix that has to be done on the payment gateway SnapScan that caused certain chronological tasks not been completed automatically. Once I resolved the issue, the system automatically processed all of these tasks before I could end it, resulting in duplicate invoices issued by Instant Web simultaneously and instantly. I am busy cleaning up ... Read More »

Mar
6th

MTN connectivity problems

MTN has advised they are currently experiencing an issue at JHB NAP Teraco.

MTN Engineers are onsite to restore services. Outbound calls to MTN are not affected as we route those over an alternative link.

MTN clients however are not able to phone certain numbers as a result.

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