Planned STS maintenance - Samrand Data Centre

Planned STS maintenance - Samrand Data Centre

Earlier this year we experienced an issue with our backup power generators and required manual intervention. We did found that the STS switch was the issue and are now replacing them.

We will be conducting planned maintenance on the Static Transfer Switch (STS) connected to your server(s) on Tuesday, 24 March 2020. This maintenance follows advice from our STS manufacturer. 

During the maintenance, we will be replacing some of the internal control cards. While changing the control cards is low-risk, the synchronisation is considered medium risk. Please be assured that every precaution will be taken to prevent any disruption to your power supply. 

Following our recent failover tests, we do not anticipate any interruptions.  

Tuesday, 24th March 2020 between 18h00 - 00H00.

Affected server(s):
All Instant Web Servers and Reseller Servers

Thank you for your understanding. 

Tuesday, March 24, 2020

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